Terms of service

[DRAFT – OWNER TO REVIEW WITH A QUALIFIED LEGAL PROFESSIONAL BEFORE LAUNCH]

1. About these terms

These Terms of Service apply to your use of the ZARVO Store website and to any purchase you make from us. ZARVO Store is operated by [OWNER TO CONFIRM: legal business name and registered address], Bangladesh. By using this website or placing an order, you agree to these terms.

2. Products and information

We try to describe and display products accurately. Colours may look slightly different depending on your screen. Product specifications, materials and dimensions are listed only where we have confirmed them. If a product is not as described, please see our Return & Refund Policy.

3. Prices and payment

Prices are shown on the website and the total amount, including shipping and any applicable charges, is shown at checkout before you pay. Orders must be paid in full at checkout. Your order is accepted only after payment has been successfully completed and we have sent you an order confirmation. We may cancel and fully refund an order if a product is unavailable or if there was an obvious pricing error.

4. Shipping, customs and delivery

Shipping is handled as described in our Shipping Policy. International orders may be subject to import duties and taxes in the destination country. Please make sure your delivery address is complete and correct.

5. Returns and refunds

Returns, exchanges and refunds are handled according to our Return & Refund Policy. Nothing in these terms limits any rights you have under the consumer laws that apply to you.

6. Accounts

If you create an account, you are responsible for keeping your login details secure and for activity under your account.

7. Acceptable use

You agree not to misuse the website, interfere with its operation, or use it for any unlawful purpose.

8. Intellectual property

Website content, including the ZARVO name, logo, text and images created by us, may not be copied or used without our permission.

9. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential losses arising from use of the website or products. This does not exclude liability that cannot be excluded under applicable law.

10. Privacy

Our Privacy Policy explains how we collect and use personal information.

11. Governing law

[OWNER TO CONFIRM WITH LEGAL ADVICE: governing law and jurisdiction. Mandatory consumer protection rules of the customer's country of residence may still apply.]

12. Changes and contact

We may update these terms from time to time. The version published on this page applies to orders placed while it is in effect. Questions: zarvostoreofficial@gmail.com.